01.Information We Collect
We collect information necessary to operate a secure, trusted, and compliant marketplace.
Personal information. When you register, bid, buy, sell, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Billing and payment details (processed securely via third-party providers)
- Shipping and mailing addresses
- Government-issued age verification indicators (where required by law)
- Account credentials and membership tier information
Transactional information. Bidding history; purchase and sale records; payment status and escrow activity; shipping confirmations and tracking details.
Technical & usage information. IP address; browser type and device information; pages visited and platform activity; cookies and similar technologies (see our Cookie Policy).
02.How We Use Your Information
Your information is used strictly to support the integrity and functionality of the Club Habano platform, including to:
- Verify identity, age eligibility, and account authenticity
- Facilitate auctions, purchases, sales, and payments
- Prevent fraud, abuse, and prohibited conduct
- Communicate important account, transaction, or policy updates
- Improve platform performance, security, and user experience
- Comply with legal, regulatory, and contractual obligations
We do not sell your personal information.
03.Legal Bases for Processing (EEA / UK)
Where the EU or UK General Data Protection Regulation applies, we process your personal data on the following lawful bases:
- Contract — to create and administer your account and to complete the auctions, purchases, sales, and payments you request.
- Legal obligation — to meet age-verification, tax, anti-fraud, and recordkeeping requirements.
- Legitimate interests — to secure the platform, prevent abuse, and improve our services, balanced against your rights and freedoms.
- Consent — for optional communications and non-essential cookies, which you may withdraw at any time.
04.Payments & Third-Party Providers
All payments are processed through trusted third-party payment processors using industry-standard encryption and security protocols, including SSL and 3D Secure authentication. Club Habano does not store full credit card numbers or sensitive payment credentials on its servers.
Third-party providers are granted access only to the information required to perform their services and are contractually obligated to maintain confidentiality and security.
06.Data Sharing & Disclosure
We may share information only in the following circumstances:
- With verified buyers and sellers to complete transactions
- With service providers supporting payments, fraud prevention, hosting, or analytics
- When required by law, regulation, or legal process
- To protect the rights, safety, integrity, or security of Club Habano and its members
We do not permit off-platform communication or data sharing intended to circumvent Club Habano’s marketplace protections.
07.International Users & Data Transfers
Club Habano operates globally. By using our Services, you acknowledge that your information may be transferred to and processed in jurisdictions outside your country of residence, where data protection laws may differ.
Where personal data is transferred out of the EEA or UK, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (and the UK International Data Transfer Addendum) to ensure your information receives a level of protection consistent with this Privacy Policy.
08.Data Retention
We retain personal information only for as long as necessary to:
- Fulfill transactional and contractual obligations
- Maintain accurate business and compliance records
- Enforce platform policies and resolve disputes
- Satisfy legal and regulatory requirements
09.Data Security
We implement robust administrative, technical, and physical safeguards designed to protect your information against unauthorized access, misuse, loss, or alteration.
While no system can guarantee absolute security, Club Habano maintains strict controls and continuously reviews its security practices.
10.Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access or update your personal information
- Request correction of inaccurate data
- Request deletion of your account (subject to legal and transactional requirements)
- Withdraw consent where applicable
You can update or delete your account from your account dashboard, and opt out of any non-transactional notification. Other requests may be submitted by contacting us directly (see Contact Us).
11.EEA & UK Rights (GDPR / UK GDPR)
If you are located in the European Economic Area or the United Kingdom, you have the following rights with respect to your personal data:
- The right to access the personal data we hold about you
- The right to rectification of inaccurate or incomplete data
- The right to erasure (“right to be forgotten”)
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time, without affecting prior processing
You also have the right to lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner’s Office). To exercise any of these rights, contact us at admin@clubhabano.com. We will respond within the timeframes required by applicable law.
12.California Privacy Rights (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:
- Know what personal information we collect, use, and disclose
- Request access to and deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the “sale” or “sharing” of personal information
- Limit the use of sensitive personal information
- Not be discriminated against for exercising your privacy rights
Do Not Sell or Share My Personal Information. Club Habano does not sell your personal information, and we do not share it for cross-context behavioral advertising. You may still submit a request to confirm this preference, or exercise any other right above, by emailing admin@clubhabano.com. You may use an authorized agent to make a request on your behalf.
13.Age Restriction
Club Habano is intended solely for individuals 21 years of age or older (or the legal age for tobacco products in their jurisdiction). We do not knowingly collect information from minors. Access to the platform is gated by an age-verification step before entry.
14.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised policy.
15.Contact Us
If you have questions about this Privacy Policy or how your information is handled — or to exercise any privacy right described above — please contact:
Club Habano
71-75 Shelton Street, Covent Garden
London, United Kingdom WC2H 9JQ
Phone: +44 794 362 0324
Email: admin@clubhabano.com
Website: www.clubhabano.com